Shipping policy
Originals
Please send an enquiry to hello@smokeartstudio.com to get a shipping estimate.
Prints
We take great care to ensure that every print reaches you safely and in perfect condition. Please review the details below for information about shipping times, fulfilment locations, and costs.
Australia
All print orders within Australia are shipped free of charge.
Please allow around 3 weeks for your order to be printed, packaged, and delivered.
New Zealand & United States
We offer free shipping on all print orders to New Zealand and the United States.
Orders are fulfilled locally, and delivery usually takes around 3 weeks from the order date.
International Shipping (Outside Australia, New Zealand & USA)
For international customers, we ship prints unframed and rolled in a secure tube.
- Shipping Fee: $85 worldwide.
- Delivery Time: Please allow 4–5 weeks for international delivery.
- Framed Prints: An additional AUD $500 shipping fee applies for framed prints delivered outside Australia, New Zealand, and the USA.
Additional Information
-
Customs & Duties:
International orders may be subject to customs duties or import taxes, depending on your country’s regulations. These charges are the responsibility of the buyer. -
Delivery Delays:
Delivery times are estimates and may vary due to customs or courier delays.
All prints are made to order and therefore cannot be returned, refunded or exchanged for change of mind. Should there be any issue with your order, be it damage or incorrect item delivered, please contact us at hello@smokeartstudio.com and we will get the issue resolved promptly.